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Privacy Policy

This Privacy Policy (the “Policy”) governs the manner in which Etechniketan (the “Platform”, “We”, “Us”, “Our”) collects, uses, maintains, and discloses information of its users. The Policy also describes the practices that we apply to such user information, user's privacy rights, and choices regarding their information. This Policy applies to all users of the Platform (referred to as “Learners”, “You”, “Your”).

By accessing and using the Platform, providing Your Personal Information, or by otherwise signalling Your agreement when the option is presented to You, You consent to the collection, use, and disclosure of information described in this Policy and the Terms of Use, and we disclaim all liabilities arising therefrom. If You do not agree with any provisions of this Policy and/or the Terms of Use, You should not access or use the Platform or engage in communications with us and are required to leave the Platform immediately.

If any information You have provided or uploaded on the Platform violates the terms of this Policy or Terms of Use, we may delete such information upon informing You and revoke Your access without incurring any liability. Capitalized terms used but not defined herein shall have the meaning ascribed to them in the Terms of Use.

Please read this Policy carefully before using our Platform. For any questions, contact us at contact@etechniketan.com.

1Personal Information

“Personal Information” shall mean information that identifies a Learner, including but not limited to first and last name, identification number, age, gender, location, photograph, email address, and/or phone number provided at the time of registration or thereafter.

“Sensitive Personal Information” shall include:

  • Passwords and financial data (excluding truncated card details)
  • Health data
  • Official identifiers (such as Aadhaar, passport, biometric data, etc.)
  • Information relating to sexual life, orientation, race, religion, or political beliefs
  • Account credentials
  • Any data classified as sensitive under applicable Data Protection Laws

Usage of “Personal Information” shall include “Sensitive Personal Information” wherever applicable.

2Information We Collect

We may collect personal and non-personal information in various ways, including when You visit, register, or interact with the Platform.

We ensure that:

  • We do not collect Personal Information unless necessary.
  • We do not share Personal Information except as required.
  • We do not retain Personal Information longer than required.

a. Personal Identifiable Information

We may collect information such as name, email address, and phone number when voluntarily provided by You. Refusal to provide such information may limit access to certain features.

b. Non-Personal Identifiable Information

This includes browser details, device information, IP address, language preferences, referring sites, access time, and similar technical data.

c. Cookies

The Platform may use cookies to enhance user experience. You may disable cookies in your browser settings; however, some features may not function properly.

3How We Use and Share Information

We use Your information for the following purposes:

a. To Provide Services

To enable access, manage accounts, process transactions, provide customer support, and ensure proper functioning of the Platform.

b. To Improve Platform and Safety

To enhance user experience, personalize services, detect fraud, and ensure security.

c. To Communicate

To send updates, offers, service notifications, and respond to queries. You may opt out of marketing emails at any time.

We do not use Personal Information for automated decision-making beyond what is described.

We do not sell, trade, or exploit Personal Information. We may share aggregated, non-identifiable data with partners.

4Your Choices

a. Information Control

You may update or delete your information; however, some features may become unavailable.

b. Communication Preferences

You may opt out of non-essential communications.

c. Cookies

You may disable cookies via browser settings.

d. Email Changes

Email ID once registered cannot be changed.

5Your Rights

You have the right to:

  • Access your Personal Information
  • Correct inaccurate information
  • Restrict processing
  • Request deletion

Requests can be made through the Platform or via contact@etechniketan.com. Identity verification may be required.

6Protection of Information

We implement reasonable security measures to protect Your data.

Information may be disclosed:

  • To employees or partners for service delivery
  • To comply with legal obligations
  • To prevent fraud or misuse

We will attempt to notify You before legal disclosures where permitted.

7Third-Party Websites

The Platform may contain links to third-party websites. We are not responsible for their content or privacy practices.

8Cross-Border Data Transfer

Your data may be stored and processed on servers in India and other jurisdictions. By using the Platform, You consent to such transfers.

9Data Retention

We retain Your data as long as necessary for business or legal purposes.

Public content (e.g., comments) may remain but will be anonymized where required.

10Policy Modifications

We may update this Policy from time to time. Continued use of the Platform constitutes acceptance of the updated Policy.

11Grievances

Country-Specific Rights

India

Users may have rights to access, correction, portability, and erasure under applicable laws.

EU / UK (GDPR)

Users have rights including access, rectification, erasure, restriction, portability, objection, and complaint to authorities.

California (CCPA)

Users have rights to:

  • Access collected data
  • Know categories of data
  • Request deletion
  • Opt out of data use
  • Non-discrimination

Categories Collected

  • Identifiers
  • Usage data
  • Geolocation
  • Visual/audio data
  • Inferences

Usage

  • Platform operation
  • Communication
  • Analytics
  • Personalization

Data Sales

We do not sell Personal Information.